Energy Program Clerk

eleni on February 6, 2026

Website Two Hawk Employment Services

1st Shift: 8:15 AM – 5:15 PM

We are seeking an Energy Program Assistant to work in the Lumberton, NC area.

DESCRIPTION OF WORK:

  • Employees in this class are responsible for determining and/or redetermining applicants’/clients’ eligibility for Energy programs in Robeson County.
  • Work at this level reflects the performance of one or more functions within the eligibility process such as interviewing the client, obtaining the required information, completing initial applications, verifying the information obtained, determining eligibility.
  • Processing applications, reapplications, approvals and denials.
  • Employees explain program(s) requirements and options and advise or refer clients to outside agencies with similar resources as appropriate.
  • Employees report to the Energy Supervisor.
  • Employee must exercise independent judgment and initiative in completing applications and other assigned duties.
  • Employee must also exercise tact and courtesy in frequent contact with customers seeking assistance with their utilities, representatives of the utility companies and the general public.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Good mathematical reasoning and computational skills, self-motivated, be able to multi-task, work well under pressure.
  • Ability to communicate with clients, applicants and the public to obtain data and to explain and interpret rules, policies and procedures.
  • Ability to understand the needs and problems of applicant/clients.
  • Ability to learn the program area of assignment and other agency programs and services, which could benefit the applicant/client.

MINIMUM EDUCATION AND EXPERIENCE:

  • Experience in clerical, customer service, and/or bookkeeping work, with strong computer and customer service skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
  • Preference given to those who completed the NCFAST Training course at Robeson Community College.

Must pass criminal background check and drug testing.

Benefits: Health insurance
Work Location: In person

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I hereby declare that all statements and answers given in this application are true and correct without consequential omissions of any kind and I understand that any false or inaccurate information or misleading statements given by me in this application will render this application void and if employed, would be cause for termination.

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